Billing conditions

Definitions
The person to whom the purchase order is given is referred to as the supplier or the owner of the website. The person or company placing the order is referred to as the buyer. The item or items that the buyer has ordered from the seller are referred to as goods or services.

Payment
All payments are required when an order is completed. The order for the products will not be placed, and nothing will be shipped if payment is not made or the payment method is declined. Any items not paid for by the customer will be forfeited.

Click the Continue to Checkout button when you are ready to make your purchases. If you already have an account with us, please log in. If not, you will be prompted to do so, or you can choose to pay as a guest.

You can check how many items have been collected on your payment screen. Please provide your billing address and payment method.

More payment options accepted by Lilla Villa:

• Visa
• MasterCard
• American Express
• Apple Pay
• Google Pay
• Maestro
• Paypal
• Vipps
• MobilePay
• iDeal

How can I be sure that my financial transaction is secure?
Every credit card transaction we process takes place in a secure environment. Lilla Villa's payment system uses 128-bit SSL encryption. If you see a padlock at the bottom right of your web browser, the transaction is secure. Once your order is fulfilled, we no longer store your credit card information. Instead, it is sent directly to our banks. You can be confident that your credit card or bank account details will be safe with every purchase.

Lilla Villa is dedicated to providing all customers with a safe, comfortable, and easy online shopping experience. Lilla Villa has implemented a payment security screening procedure for your protection. Before an order is completed, it may be necessary to verify some customer information. Please ensure that your contact details are valid and up to date in case we need to verify the security of your order.

Shipping Procedure
The customer pays the shipping costs (Free shipping on orders over 499 kr.) in the amount specified by the seller at the time of purchase. If an item is lost during transport, the seller will refund the buyer the full purchase price, including shipping. The seller will make all reasonable efforts to prevent loss, destruction, or damage to the products or services offered to the buyer.
You can find more information about our shipping policies here: Delivery Policy

Return/Refund Policy
The buyer is entitled to a refund or return of the goods if they contact the seller within 14 days of the delivery date. To process a return, the customer must send an email to the seller at info@lillavilla.dk.
For further details, please see our refund policy: Refund Policy

Cancellation
Until payment is received, an order may be cancelled. The buyer is liable for payment, even after it has been processed.

Complaints
If you have any complaints about the products or the seller, please contact our support team. You can reach us by email at info@lillavilla.dk There is no guarantee that the issue will be resolved. The seller will be notified after careful consideration of each circumstance.

Legalities
The seller is not responsible for any health or safety risks that may arise after the buyer has received the goods or services. The seller disclaims all liability for any damage caused by the buyer's purchase of the products. The laws of the state where the website owner resides apply to any dispute arising from such use of the website.

These payment policies may be subject to change.